Chief Commercial Assistant
About the job
As a chief commercial assistant, need to provide vital support to the sales team by assisting with administrative tasks, coordinating sales activities, and ensuring effective communication between commercial head and clients.
- Assist the chief commercial with day-to-day administrative tasks, including preparing sales documents, proposals, and contracts.
- Maintain and update customer databases and sales records.
- Generate and distribute sales reports, forecasts, and other relevant documents as required.
- Coordinate and schedule sales meetings, conferences, and events.
- Coordinate with internal departments
- Respond to customer inquiries and provide information about products or services.
- Work with internal/external stakeholders to identify training needs and create customized training solutions to meet those needs.
- Utilize data analysis and visualization tools to evaluate the effectiveness of training programs and make recommendations for improvements.
- Provide ongoing support to internal / external stakeholder to reinforce learning and ensure transfer of skills to the job.
- Develop and maintain relationships with subject matter experts to ensure training content is accurate and up-to-date.
Customer Relationship Management:
- Build and maintain positive relationships with customers, providing excellent customer service and support.
- Assist in managing customer accounts, including handling inquiries, resolving issues, and maintaining accurate customer records.
- Follow up on sales leads, inquiries, and quotes to drive conversion and meet sales targets.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling to existing customers.
Sales Reporting and Analysis:
- Compile and analyze sales data, including sales performance, market trends, and competitor activities.
- Prepare regular sales reports and presentations for management, highlighting key insights and recommendations.
- Monitor and report on sales KPIs, sales targets, and progress towards goals.
- Assist in identifying areas for improvement and implementing strategies to enhance sales effectiveness.
Communication and Team Support:
- Facilitate effective communication and information flow within the sales team and across departments.
- Assist in coordinating internal sales meetings and training sessions.
- Collaborate with marketing to ensure alignment of sales and marketing efforts.
- Provide general support to the sales team, such as managing calendars, scheduling appointments, and arranging travel arrangements
- High school diploma or equivalent; a bachelor’s degree in business or a related field is a plus.
- Proven experience as a Sales Assistant, Sales Coordinator, or in a similar role.
- Strong project management skills and the ability to manage multiple projects simultaneously
- Strong organizational and multitasking abilities, with attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.
- Basic understanding of sales principles and customer relationship management.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Strong problem-solving skills and ability to adapt to changing circumstances.
- Positive attitude, self-motivated, and a team player.