CompTIA IT Fundamentals
Overview
Course Objective
After completing the course, students will have the ability to demonstrate their knowledge to:
• Install software
• Establish basic network connectivity
• Identify/prevent basic security risks
• Explain troubleshooting theory and preventative maintenance of devices
Who Should Attend
• Entry-level and newly hired technical professionals, including PC support, help desk, and
networking professionals
• Sales and marketing professionals looking to increase their ability to communicate with
technical professionals and increase sales
• Executives who seek better-informed decision making
• Professionals seeking to prepare for the CompTIA IT Fundamentals+ Exam.
Prerequisites
No formal prerequisites are required, but basic computer literacy and an interest in foundational IT concepts are recommended.
Training Calendar
Intake
Duration
Program Fees
Module
Part 1 – Using Computers
Module 1 - Common
• Computing Devices
• Information Technology
• Personal Computers (PC)
• Mobile and IoT Devices
Module 2 - Using a Workstation
• Setting up a PC System
• Ergonomic Concepts
• Navigating an OS
• Using Input Devices
• Icons and Windows
Module 3 - Using an OS
• Functions of an Operating System
• Types of Operating System
• Virtualization
• Microsoft Windows
• Apple macOS and iOS
• Linux, Chrome, and Android
• File Explorer
• Windows Settings and Control Panel
• Using a Web Browser
Module 4 - Managing an OS
• Management Interfaces
• Process and Service Management
• Memory and Disk Management
• Command Line Interfaces
• Access Control and Protection
Module 5 - Troubleshooting and Support
• Support and Troubleshooting
• Identifying the Problem
• Understanding the Problem
• Resolving and Documenting the Problem
• Developing a Troubleshooting Approach
• Troubleshooting PC Issues
• Getting Support
• Using a Search Engine
Part 2 – Using Apps and Databases
Module 1 - Using Data Types and Units
• Notational Systems
• Units of Measure
• Data Types
• Data Representation
• The Value of Data
• Intellectual Property
• Data-driven Business Decisions
Module 2 - Using Apps
• Installing Applications
• Application Management
• Managing Software Licensing
• Productivity Software
• Collaboration Software
• Business Software
Module 3 - Programming and App Development
• Programming Logic
• Programming Languages
• Programming Concepts
• Object-Oriented Programming
• Scripting Languages
• Application Platforms and Delivery
Module 4 - Managing an OS
• Management Interfaces
• Process and Service Management
• Memory and Disk Management
• Command Line Interfaces
• Access Control and Protection
Module 5 - Using Databases
• Database Concepts
• Database Structures
• Relational Methods
• Database Access Methods
• Application Architecture Models
Part 3 – Using Computer Hardware
Module 1 - System Components
• Selecting a Computer
• Motherboard Components
• Processors
• Features of Processors
• Expansion Bus
• System Cooling
• BIOS and UEFI System Firmware
Module 2 - Using Device Interfaces
• Computer Connector Types
• USB and Firewire
• Graphic Devices
• Graphic Device Interfaces
• Input Devices
• Configuring Peripherals
• Bluetooth and NFC
• Networking Interfaces
Module 3 - Using Peripheral Devices
• Installing and Uninstalling
• Peripherals
• Display Devices
• Display Settings
• Multimedia Ports and Devices
• Printer Types
• Installing and Configuring a Printer
• Scanners and Cameras
Module 4 - Using Storage Devices
• System Memory
• Mass Storage Devices
• Optical Discs and Drives
• Flash Memory Devices
Module 5 - Using File Systems
• Managing the File System
• Folders and Directories
• File Explorer
• Files
• File Attributes and Permissions
• Searching for Folders and Files
• File Types and Extensions
Part 4 – Using Networks
Module 1 - Networking Concepts
• Network Components
• TCP/IP
• Internet Protocol
• Address Resolution Protocol
• DNS and URLs
• Internet Application Services
Module 2 - Connecting to a Network
• Internet Service Types
• Wireless Internet Services
• Setting Up a Wireless Network
• Configuring a Wireless Client
Module 3 - Secure Web Browsing
• Safe Browsing Practices
• Configuring Browser Security
• Managing Cookies and PII
• Digital Certificates and Antiphishing
• Enabling a Firewall
Module 4 - Using Shared Storage
• Local Sharing and Storage
• Windows File Sharing
• Hosted Sharing and Storage Backups
• Windows Backup
Module 5 - Using Mobile Devices
• Using a Mobile Device
• Mobile Applications and App Stores
• Network Connectivity
• Email Configuration
• Synchronization and Data Transfer
Part 5 – Security Concepts
Module 1 - Security Concerns
• Computer Security Basics
• Social Engineering
• Business Continuity
• Disaster Recovery
Module 2 - Using Best Practices
• Securing Devices Malware
• Preventing Malware Infections Spam
• Software Sources and Patch Management
Module 3 - Using Access Controls
• Access Controls
• User Account Types
• Authentication Factors
• Uses of Encryption
• Password Cracking and Management
Module 4 - Behavioral Security Concepts
• Policies and Procedures
• Handling Confidential Information
• Acceptable Use Policies
• Expectations of Privacy
• Taking the Exam
FAQs
General Questions:
Q: What is this course about?
A: This course provides foundational IT knowledge covering computing basics, IT infrastructure, software development, databases, networking, security, and troubleshooting. It prepares individuals to set up, configure, maintain, and secure IT systems while also equipping them for the CompTIA IT Fundamentals (ITF+) (FC0-U61) certification exam.
Q: Who should attend this course?
A: This course is ideal for entry-level IT professionals, sales and marketing personnel, executives, and individuals interested in gaining a fundamental understanding of IT concepts. It is also suitable for those preparing for the CompTIA ITF+ certification.
Q: What are the prerequisites for this course?
A: No formal prerequisites are required, but basic computer literacy and an interest in IT concepts are recommended.
Q: How is the course structured?
A: The course is divided into five key areas:
Using Computers: Understanding computing devices, operating systems, file management, and troubleshooting.
Using Apps and Databases: Learning about data types, software applications, programming basics, and databases.
Using Computer Hardware: Exploring system components, peripheral devices, storage, and file systems.
Using Networks: Covering networking basics, internet connectivity, security, and shared storage.
Security Concepts: Learning about security best practices, access control, malware prevention, and behavioral security.
Q: How long is the course?
A: The course duration is 4 days.
Q: Will I receive a certificate upon completion?
A: This course prepares participants for the CompTIA IT Fundamentals (ITF+) (FC0-U61) certification exam. For certification details, check with the course provider.
Program Content & Skills:
Q: What specific topics are covered in the course?
A: The course covers fundamental IT concepts and technical skills, including:
Computing Basics: Understanding different types of computing devices, operating systems, and file management.
Software and Applications: Installing and managing applications, software licensing, and productivity tools.
Networking Fundamentals: Basics of TCP/IP, Wi-Fi, internet services, and configuring a wireless network.
Security Concepts: Identifying cybersecurity threats, implementing security best practices, and access control.
IT Troubleshooting: Diagnosing and resolving common hardware, software, and connectivity issues.
Databases and Data Management: Understanding data types, database structures, and data-driven decision-making.
Cloud Computing and Virtualization: Introduction to cloud-based services and virtual machine environments.
IT Professionalism: Best practices for communication, documentation, and handling IT support tasks.
Q: Will I learn about advanced IT technologies?
A: This course provides a fundamental understanding of IT, covering essential concepts in computing, networking, and security. While it introduces topics like cloud computing, scripting, and databases, it focuses on entry-level IT skills rather than advanced technical specializations.
Q: Will I learn how to integrate IT solutions into business operations?
A: Yes, the course covers IT best practices for supporting business functions, including basic network setup, security measures, troubleshooting techniques, and system management to enhance workplace efficiency.
Q: Will I work on real-world examples and exercises?
A: Yes, the course includes practical exercises, case studies, and performance-based tasks to simulate real-world IT scenarios. Participants will gain hands-on experience with basic troubleshooting, software installation, networking setup, and security practices.
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