Systems Center
Operations Manager
Overview
Course Objective
• Design and build a Production Service Monitoring Program
• Configure and administer Operations Manager
• Deploy monitoring for servers, applications and services
Who Should Attend
Prerequisites
Before attending this course, students must have:
• Windows Server 2008 R2 operating system
• Active Directory Domain Services (AD DS)
• Experience with PowerShell and SQL Server and SQL Server Reporting Services
• Familiarity with data center management processes
• Previous work with IT Infrastructure Library (ITIL)
• Previous work with Microsoft Operations Framework (MOF)
• Knowledge of previous versions of Operations Manager
• Knowledge of the product(s) that you plan to monitor
Training Calendar
Intake
Duration
Program Fees
Module
Module 1 - Introduction to System Center Operations Manager
• History and Evolution of System Center
• System Center Product Suite
• System Center Licensing
• System Center Operations Manager
• Lab: Introduction to System Center Operations Manager
Module 2 - Plan for Service Monitoring
• Introducing ITIL and MOF
• Designing the Service Monitoring Process
• Documenting the Service Monitoring Process
• Lab: Plan for Service Monitoring
Module 3 - Key Concepts and Features
• Defining the Operations Manager Core Components
• Designing for High Availability
• Defining Core Hardware and Software Requirements
• Designing Network Device Monitoring Requirements
• Designing UNIX/LINUX Monitoring Requirements
• Designing Windows-Based Monitoring Requirements
• Lab: Plan an Operations Manager Deployment
Module 4 - Deploy Operations Manager
• Reviewing Environmental Prerequisites
• Installing Operations Manager 2012
• Verifying Operations Manager 2012 Installation and Additional
Configuration
• Creating and Using Run as Accounts
• Implementing Active Directory Integration
• Designing and Implementing Role-Based Administration
• Lab: Deploy Operations Manager
Module 5 - Deploy the Operations Manager Agent
• Reviewing the Operations Manager Agent
• Deploying the Operations Manager Agent
• Introducing Agent Failover
• Lab: Deploy the Operations Manager Agent
Module 6 - Deployment and Administration of Monitoring (Management) Packs
• Introducing Monitoring (Management) Packs
• Understanding Most Commonly Used Monitoring (Management)
Packs
• Modifying and Expanding Monitoring (Management) Packs:
Overrides
• Monitoring (Management) Pack Administration Best Practices
• Lab: Deployment and Administration of Monitoring (Management)
Packs
Module 7 - Tune Monitoring (Management) Packs
• Introducing Alerts
• Tuning a Monitoring (Management) Pack
• Using Operations Manager Baseline Monitors and Rules
• Documenting Changes to Monitoring (Management) Packs
• Lab: Tune Monitoring (Management) Packs
Module 8 - Monitor Administration
• Exploring the Operations Console – Monitoring Pane
• Administering Alerts
• Exploring Agent-Based Monitoring
• Customizing the Monitoring Pane
• Lab: Monitor Administration
Module 9 - Advanced Monitoring
• Monitoring Network Devices
• Monitoring UNIX/LINUX-Based Computers
• Monitoring .NET-Based Applications
• Expanding Operations Manager 2012 Monitoring
• Lab: Advanced Monitoring
Module 10 - Monitor Administration
• Using Operations Manager 2012 Reporting
• Administering Reports
• Customizing Reports
• Lab: Reports
Module 11 - Notifications and Operations Manager Maintenance
• Introducing Alert Notifications
• Designing Maintenance and Disaster Recovery
• Lab: Notifications and Operations Manager 2012 Maintenance
Module 12 - System Center Integration
• Lab: System Center Integration
FAQs
General Questions:
Q: What is the 55006 Systems Center Operations Manager course about?
A: This five-day course provides students with the knowledge to design and deploy Microsoft System Center Operations Manager. It covers service monitoring theory, configuration, deployment, monitoring, and operational management, along with practical case studies and hands-on learning opportunities.
Q: Who should attend this course?
A: IT professionals with some technical knowledge who want to implement a service monitoring system in their production environment or communicate the operational status of IT environments effectively.
Q: What are the prerequisites for this course?
A: Participants should have experience with Windows Server 2008 R2, Active Directory, PowerShell, SQL Server, SQL Server Reporting Services, ITIL, Microsoft Operations Framework (MOF), and prior versions of Operations Manager.
Q: How long is the course?
A: The course duration is 5 days.
Q: What key topics are covered in this course?
A: Topics include designing and deploying service monitoring programs, deploying Operations Manager and agents, managing monitoring packs, tuning monitoring systems, and advanced monitoring for various platforms including UNIX/LINUX and network devices.
Q: Will I receive a certification after completing the course?
A: This course helps you gain the skills needed to effectively manage System Center Operations Manager, though it does not offer a certification. It prepares you for practical, real-world application of Operations Manager.
Program Content & Skills:
Q: What is covered in the “Plan for Service Monitoring” module?
A: This module covers the introduction to ITIL and MOF, designing the service monitoring process, and documenting the service monitoring process through practical lab exercises.
Q: What are the key concepts of the Operations Manager Core Components?
A: The module explains the core components of Operations Manager, including high availability, hardware/software requirements, and specific monitoring needs for various platforms such as UNIX/Linux, Windows, and network devices.
Q: How is the “Operations Manager Agent” deployed?
A: This module covers deploying the Operations Manager agent, introducing agent failover, and ensuring proper configuration and troubleshooting during the deployment process, with practical lab work included.
Q: What is the focus of the “Deployment and Administration of Monitoring (Management) Packs” module?
A: It introduces monitoring packs, covers best practices for managing and deploying them, and includes tasks such as modifying and expanding management packs, using overrides, and administering pack configurations.
Q: How are monitoring packs tuned in Operations Manager?
A: This module teaches how to introduce and tune monitoring packs, use baseline monitors, configure rules, and document changes made to the packs. The course also provides practical experience through labs.
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