CompTIA A+
The CompTIA A+ course is a comprehensive program designed to equip you with the foundational knowledge and skills needed for a successful career in IT support. It’s the industry-standard certification for establishing a career in IT.
Overview
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
Course Objective
In this course, you will learn to:
- Identifying, using, and connecting hardware components and devices
- Install and support Windows OS including command line & client support. Understand Mac OS,
- Linux and mobile OS
- Troubleshoot PC and mobile device issues including application security support
- Explain types of networks and connections including TCP/IP, WIFI and SOHO
- Troubleshoot device and network issues
- Identify and protect against security vulnerabilities for devices and their network connections
- Install & configure laptops and other mobile devices
- Compare & contrast cloud computing concepts & set up client-side virtualization
- Follow best practices for safety, environmental impacts, and communication and professionalism
Who Should Attend
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.
Prerequisites
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the CompTIA IT Fundamentals+
Training Calendar
Intake
Duration
Program Fees
Module
Module 1 - Installing Motherboard and Connectors
- Cable Types and Connectors
- Motherboards
- Explaining Basic Cable Types
- Legacy Cable Types
Module 2 - Installing System Devices
- Installing a Power Supply Unit
- Power Supplies and Coolin
- Installing and Configuring Mass Storage Devices
- Storage Devices
- System Memory
- Installing and Upgrading Processors
- Installing and Configuring Motherboards, CPUs, and Add-on Cards
- CPUs
Module 3 - Troubleshooting PC Hardware
- Applying Best Practice Methodology to Resolve Problems
- Troubleshooting Methodology
- BIOS/UEFI
- Troubleshooting RAID Issues
- Troubleshooting Problems with Storage Drives and RAID Arrays
- Power and Disk Issues
- Troubleshooting Problems with Motherboards, RAM CPU, and Power
- Troubleshooting Video, Projector, and Display Issues
- System and Display Issues
Module 4 - Comparing Local Networking Hardware
- Network Types
- Installing and Configuring a Switch
- Networking Hardware
- Wiring a Patch Panel
- Network Cable Types
- Wireless Networking Types
Module 5 - Configuring Network Addressing and Internet Connections
- Internet Connection Types
- Installing and Configuring a Router
- Basic TCP/IP Concepts
- Protocols and Ports
- Network Configuration Concepts
Module 6 - Supporting Network Services
- Services Provided by Networked Hosts
- Summarizing Network Host Services
- Internet and Embedded Appliances
- Testing and Troubleshooting Twisted-Pair Cabling Solutions
- Review Activity: Networks
Module 7 - Summarizing Virtualization and Cloud Concepts
- Client-Side Virtualization • Summarizing Cloud-Computing Concepts
- Implementing Client Virtualization and Cloud Computing
- Cloud Concepts
Module 8 - Supporting Mobile Devices
- Common Mobile Device Accessories
- Mobile Devices and Peripherals
- Troubleshooting Common Issues with Mobile Devices
- Mobile Device Apps
- Upgrading Laptop System Components
- Laptop Hardware
- Troubleshooting Power and Cooling Issues
- Troubleshooting Display Issues
- Mobile Device Issues
Module 9 - Supporting Print Devices
- Deploying and Configuring Multifunction Devices/Printers and Settings
- Installing and Configuring Imaging Devices
- Printer and Multifunction Devices
- Maintaining Inkjet Printers
- Maintaining Laser Printers
- Print Device Consumables
- Laser Printer Print Defects
- Print Device Issues
Module 10 - Configuring Windows
- Creating a User Account in Windows 10
- Windows User Settings
- Windows System Settings
Module 11 - Managing Windows
- Editing the Windows Registry
- Creating Custom MMC’s in Windows
- Management Consoles
- Using Features and Tools of the Microsoft Windows 10 operating system
- Performance and Troubleshooting Tools
- Copying Files and Folders at the Command Prompt
- Command-line Tools
Module 12 - Identifying OS Types and Features
- Common OS Types and Their Purpose
- OS Types
- Checking Compatibility for OS Installation or Upgrade
- Review Activity: Windows Editions
Module 13 - Supporting Windows
- Deploying a Windows Image
- OS Installations and Upgrades
- Applying Application Installation and Configuration Concepts
- Applications
- Troubleshooting Common Windows OS Problems
- Windows OS Problems
Module 14 - Managing Windows Networking
- Windows Networking
- Using the Appropriate Microsoft Command-Line Tool
- Windows Networking
- Windows Security Settings
- Creating Home Folders
- Windows Shares
Module 15 - Managing Linux and macOS
- Supporting Mac Operating Systems
- Features of Linux
- Features of macOS
Module 16 - Configuring SOHO Network Security
- Attacks, Threats, and Vulnerabilities
- Wireless Security Protocols
- Configuring Appropriate Security Settings on SOHO Wireless and Wired Networks
- SOHO Router Security
- Security Measures
Module 17 - Managing Security Settings
- Workstation Security
- Browser Security
- Reducing Malware Effects
- Workstation Security Issues
Module 18 - Supporting Mobile Software
- Troubleshooting Common Mobile OS and Application Issues
- Mobile OS Security
- Mobile OS and App Software
- Mobile OS and App Security
Module 19 - Using Support and Scripting Tools
- Remote Access Technologies
- Implementing Workstation Backup and Recovery Methods
- Backing Up Data and Settings
- Backup and Recovery
- Data Handling Best Practices
- Identifying the Basics of Scripting
- Basics of Scripting
Module 20 - Implementing Operational Procedures
- Implementing Best Practices with Documentation and Support Systems Information Management
- Best Practice Documentation
- Using Proper Communication Techniques and Professionalism
- Proper Communication Techniques
- Common Safety and Environmental Procedures
FAQs
General Questions:
Q: What is CompTIA A+ certification?
A: CompTIA A+ is a globally recognized certification that validates foundational IT skills, particularly in hardware, software, networking, and security. It’s a vendor-neutral certification, meaning the knowledge and skills you gain are applicable across a wide range of technologies and systems.
Q: Who should take the CompTIA A+ course?
A: This course is ideal for individuals seeking to start a career in IT support, those looking to validate their existing IT skills, or anyone interested in gaining a foundational understanding of IT concepts.
Q: What are the prerequisites for the CompTIA A+ course?
A: There are no strict prerequisites for the CompTIA A+ course. However, having some basic computer literacy and familiarity with operating systems is recommended.
Q: What topics are covered in the CompTIA A+ course?
Software: Operating systems, applications, virtualization, and cloud computing
Networking: Fundamentals, protocols, devices, and troubleshooting
Security: Threats, vulnerabilities, security measures, and best practices
Troubleshooting: Methodologies, diagnostic tools, and problem-solving skills
Operational Procedures: Documentation, change management, disaster recovery, and customer service
Q: What are the CompTIA A+ exams like?
A: The CompTIA A+ certification requires passing two exams: Both exams are performance-based, meaning you’ll need to demonstrate your ability to solve problems in real-world scenarios.
Q: How much does the CompTIA A+ certification cost?
A: The cost of the CompTIA A+ certification exam varies depending on your region. You can check the CompTIA website for the latest pricing information.
Q: What are the career opportunities after completing the CompTIA A+ course?
A: The CompTIA A+ certification can open doors to various entry-level IT jobs, such as:
Help Desk Technician
IT Support Specialist
Field Service Technician
Network Technician
Security Analyst
Systems Administrator
Q: How long is the CompTIA A+ certification valid?
A: The CompTIA A+ certification is valid for three years. To renew your certification, you can participate in CompTIA’s Continuing Education program.
Q: What are the benefits of getting CompTIA A+ certified
A: The benefits of CompTIA A+ certification include:
Increased job opportunities and earning potential
Validation of your IT skills and knowledge
Enhanced credibility and professional recognition
Foundation for further specialization in IT
Q: Where can I find more information about the CompTIA A+ course and certification?
A: You can visit the official CompTIA website for detailed information about the CompTIA A+ certification, exam objectives, and training resources.
Core 2 (220-1102): Covers operating systems, security, software troubleshooting, and operational procedures.
Core 1 (220-1101): Covers hardware, networking, mobile devices, and troubleshooting.
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