The Commercial Executive drives the organisation’s conference ticketing sales. He/She identifies potential delegates after targeted research and will focus on both inbound and outbound leads conversion to sales. He/She works closely with internal teams especially the Commercial Manager and HOD to execute the sales process. He/She is persuasive and resourceful and have the ability to ensure closure of sales via telecommunication channel.

Key Responsibilities

• Calling existing and potential customers to persuade them to purchase conference tickets.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the services rendered.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of our products and services to make suitable recommendations based on customers’ needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Key Requirements

• Proven work experience as a Sales Executive, Commercial Executive, Telesales Specialist or relevant role.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Experience in Corporate Event related field will be an added advantage.
• Solid experience with CRM software and MS Office.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation and presentation abilities.
• Strong verbal and written communication skills.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Yearly bonus