Microsoft Dynamics 365
Fundamental
Overview
Course Objective
After completing this course, students will be able to:
• Identify the key functionalities and modules of Dynamics 365
• Describe cloud concepts
• Describe the Dynamics 365 security model
• Explain licensing and deployment considerations
Who Should Attend
Prerequisites
Before attending this course, students must have: A working knowledge of Microsoft
Training Calendar
Intake
Duration
Program Fees
Module
Module 1 - INTRODUCTION TO BUSINESS APPLICATIONS
In this module, all Business Application modules and functionalities will
be introduced, focusing on Customer Engagement, Unified Operations,
the Power Platform, and their corresponding business applications.
Lessons
• Overview of apps
• Apps for Customer Engagement
• Apps for Uni_ed Operations
• The Power Platform
• Application basics
Module 2 - CLOUD CONCEPTS
In this module, we discuss high-level cloud concepts and introduce
Microsoft’s cloud offering, Azure, examining its relationship with
Dynamics 365.
Lessons
• Overview of cloud architecture
• Different types of cloud services available
• Comparing cloud offerings with corresponding on-premises
offerings
Module 3 - MANAGING DEPLOYMENTS AND RELEASES
In this module, we cover important implementation considerations,
including types of deployments, release cadences, and security model
design.
Lessons
• Types of deployments
• Types of releases
• Security concepts and roles
• Roles and teams
• GDPR
Module 4 - LICENSING, ONBOARDING AND SUPPORT
This module empowers the learner to get started with Dynamics 365 by
exploring licensing options and finding implementation support.
Lessons
• Finding and working with a partner
• Licensing options
• Getting set up
FAQs
General Questions:
Q: What is the Microsoft Dynamics 365 Fundamentals course about?
A: This 1-day course provides an overview of Microsoft Dynamics 365, covering its key functionalities, cloud concepts, security model, licensing options, and deployment considerations for customer engagement, unified operations, marketing, retail, and talent management.
Q: Who should attend this course?
A: This course is ideal for individuals who are new to Microsoft Dynamics 365 and want to understand its core functionalities, cloud concepts, security model, and licensing options.
Q: What are the prerequisites for this course?
A: Participants should have a working knowledge of Microsoft software applications.
Q: How long is the course?
A: The course duration is 1 day.
Q: What key topics are covered in this course?
Key topics include:
Overview of Dynamics 365 applications for customer engagement, unified operations, and the Power Platform
Cloud concepts and Microsoft Azure
Types of deployments and releases
Security model design and roles
Licensing options and implementation support
Q: Will I receive a certification after completing the course?
A: While the course provides foundational knowledge of Microsoft Dynamics 365, it does not include a certification exam. A certificate of completion may be provided by the training provider.
Program Content & Skills:
Q: What is the Microsoft Dynamics 365 Fundamentals course about?
A: This 1-day course provides an overview of Microsoft Dynamics 365, covering its key functionalities, cloud concepts, security model, licensing options, and deployment considerations for customer engagement, unified operations, marketing, retail, and talent management.
Q: Who should attend this course?
A: This course is ideal for individuals who are new to Microsoft Dynamics 365 and want to understand its core functionalities, cloud concepts, security model, and licensing options.
Q: What are the prerequisites for this course?
A: Participants should have a working knowledge of Microsoft software applications.
Q: How long is the course?
A: The course duration is 1 day.
Q: What key topics are covered in this course?
Key topics include:
Overview of Dynamics 365 applications for customer engagement, unified operations, and the Power Platform
Cloud concepts and Microsoft Azure
Types of deployments and releases
Security model design and roles
Licensing options and implementation support
Q: Will I receive a certification after completing the course?
A: While the course provides foundational knowledge of Microsoft Dynamics 365, it does not include a certification exam. A certificate of completion may be provided by the training provider.
Submit your interest today !
