Microsoft Outlook
Part 1
Overview
In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create Tasks and Notes for yourself, and customize the Outlook interface to suit your working style.
Course Objective
In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options, and organise your mail.
You will:
- Navigate Outlook to read and respond to email.
- Use the Address Book, format and spell check new messages.
- Attach files and insert illustrations to messages.
- Customise read and response options.
- Use flags, categories, and folders to organise messages.
- Create and work with Contacts.
- Create appointments and schedule meetings in Calendar.
- Create and work with Tasks and Notes.
Who Should Attend
This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organising your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.
Prerequisites
A basic understanding of email concepts (sending, receiving, replying, forwarding) is helpful, but not always strictly required.
Training Calendar
Intake
Duration
Program Fees
Module
Module 1 - Getting Started with Outlook 2016
- Navigate the Outlook Interface
- Work with Messages
- Access Outlook Help
Module 2 - Formatting Messages
- Add Message Recipients
- Check Spelling and Grammar
- Format Message Content
Module 3 - Working with Attachments and Illustrations
- Attach Files and Items
- Add Illustrations to Messages
- Manage Automatic Message Content
Module 4 - Customising Message Options
- Customise Reading Options
- Track Messages
- Recall and Resend Messages
Module 5 - Organising Messages
- Mark Messages
- Organise Messages Using Folders
Module 6 - Managing Your Contacts
- Create and Edit Contacts
- View and Print Contacts
Module 7 - Working with the Calendar
- View the Calendar
- Create Appointments
- Schedule Meetings
- Print the Calendar
Module 8 - Working with Tasks and Notes
- Create Tasks
- Create Notes
FAQs
General Questions:
Q: What is Microsoft Outlook?
A: Microsoft Outlook is a personal information manager from Microsoft, primarily used as an email client. It also includes calendar, contact management, task management, note-taking, and journal features.
Q: What is the difference between Outlook.com and the Outlook desktop app?
A: Outlook.com is a free web-based email service provided by Microsoft. The Outlook desktop app (part of the Microsoft Office suite) is a software application installed on your computer that offers more advanced features and integration with other Office apps.
Q: What are the different versions of Outlook?
A: There are several versions, including older versions like Outlook 2010, 2013, 2016, and newer versions like Outlook 2019, 2021, and Microsoft 365 (which is a subscription-based version).
Q: What are the system requirements for Outlook?
A: System requirements depend on the specific version of Outlook. Check the Microsoft website for the requirements for the version you are interested in.
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